Month: September 2017

Xero, purchase orders and customer imports, oh my!

This week, we finished off the public-authenticated version of Xero. We already had a private-authenticated version running well before that, but Xero demand a public-authenticated method in order that we partner with them, so we did it. Personally, I don’t understand why they insist on that. Public-authenticated methods only allow for about a 30 minute…
Read more

1,000,000 jobs completed

A milestone moment. A few weeks ago, we were doing a little analysis on our historic data and noticed that the number of jobs completed by our field service management software customers was getting close to a million. After a little work, we came up with a quadratic equation which closely modeled our growth. It…
Read more

FieldMotion as a customer relationship management system

This week, we were concentrating on adding new tools to the CRM (customer relationship management) part of our system. We recently added that when a customer is changed from one “type” of customer to another, an email could be sent out to that customer. You get to define the email of course – we wouldn’t…
Read more

stages of release in FieldMotion

I wanted to talk about how why FieldMotion’s software process makes us one of the most robust and reliable field service management software companies on the market. Startup companies race to complete features and ship them as soon as possible. We don’t do that, because we are aware that new features are never right. There…
Read more

purchase ordering system

This week, we’re polishing the purchase ordering part of our field service management software. This is a system which allows you to create purchase orders, mark off the items as they come in, and automatically update the stock levels of the destinations as you mark them off. This helps our clients take yet another step…
Read more

file attachments in the app

Files in the app can be attached in various ways, depending on the needs of the job or even the needs of the industry. A file can be attached to a customer, a specific job, an asset, or even the user of the app. This adds a sense of granularity, and lets you access the…
Read more

route optimization in field service management software

We’re polishing off an upgrade to our dynamic scheduler, which is a field service route optimization system that allocates engineers to jobs based on a number of criteria. The technical details of how exactly it works are a bit of a trade secret, so I won’t get very much into detail about it, but I’ll…
Read more