Month: October 2017

Field Service Software in the UK and Ireland

While we have customers in many countries, the vast majority of our active users are in the UK and Ireland. We have a screen which we use to measure lag from various areas, so we can figure out if reported issues are within FieldMotion (FM) or local networking issues. When it lights up a new…
Read more

Fieldmotion the Mini-ERP

We were talking to some people recently about how the system works, and one of them said something that got us thinking. He said “This is so much more than just a field service management system. I can’t quite put my finger on it, but there’s something else there”. I turns out the something else…
Read more

What we're working on this week

As usual, this stuff may take a few weeks to filter down into the production servers so you may not be playing with it until then, but I like to explain what we’re working on, to keep us excited and keep you apprised of upcoming stuff. If you want to give FieldMotion a try, plese…
Read more

The Little Field Service Management System that Could

Last week, I had a call from one of the bosses, who had just been talking to a potential client who had built up a large spreadsheet of 42 field service management systems active in the UK, and whittled the list right down based on features and demos to just us and SalesForce through a…
Read more

new Export system coming

The import system we’re building lets you import from any sensible data format, and map your own column names into the column/field names that we use internally here. While writing the prototype for an FTP exporter, I realised that the same method we use for converting incoming data can be used for outgoing data. For…
Read more

SFTP Exports

Last week, we worked on SFTP imports, where customer data was imported in CSV/XLS/XLSX format from the client’s SFTP server. This week, we’re working on the opposite – that when a customer is updated, the changes should be pushed out (exported) to a client’s SFTP server. This is for fairly large clients that have their…
Read more

New import system coming, replacing Flash

We have imports in a number of places throughout the system, building each one separately. Some are better than others. The Jobs page, for example, has a nice importer which will let you upload a sheet of jobs in any reasonable format and let you “map” your own layout to our internal layout. You can…
Read more

Imports, emails, purchase orders

Over the last few weeks, we’ve been working away on various little projects to improve our field service management software. Yesterday, I finished the first prototype of a new importing system where our clients (you, maybe?) export their customer or job data in whatever common format they like (CSV, XLS, XLSX for example), and use…
Read more

FieldMotion: the book of the system

I’ve been tasked with writing a book about this field service management system thing that we built. Most of the books I’ve written have been code-related and general in nature. Writing a specific “how to” of a single system will be a bit more challenging. Especially as the system we have is really so large…
Read more

job scheduling software

Fieldmotion is a field service management system, which means that it is used by office workers to manage the jobs that field workers perform in the field. The most straight-forward use of an FSM would be to directly create jobs and give them out to the workers as they are created, but sometimes you will…
Read more