3 reasons to implement a CRM system
It\’s time to take a look at your workflow management. If I asked you how efficient you believe your business processes are, chances are you would say, “they could be better”. Not to be too harsh but if you don\’t have a CRM system in place then your processes are lacking in an area your competitors have already picked up on. We believe these 3 reasons to implement a CRM System are the most important.
3 Reasons to Implement OUR CRM system
1. Save Money
A CRM system is used to manage the relationship between you and your customers. Keeping an account of every piece of information you have. Knowing everything you need to know in order to help your customer as best you can. Imagine you owned a £1bn company and you didn’t have a digital copy of your customers’ information. That would be one BIG filing cabinet, wouldn’t it?
These companies are using a variation of workflow management software, which will always use a CRM for these types of processes. Why? Because it cuts cost dramatically! It allows you to instantly pull up any information on request. What makes more business sense to you? Rummaging through a filing cabinet for an A4 size sheet with customers’ details on it? Or typing a customers’ name into a search bar within your CRM? Of course it’s the latter. You are already saving time and we always hear that ‘time is money’.
Doesn’t it make sense then that the number one reason for implementing a CRM system into your business is going to be because it saves money? Not just a few quid here and there. I\’m talking £1000’s!! Check out our savings calculator to see how much.
2. Reduce paperwork
Paperwork, paperwork, paperwork! Have you ever wondered what life would be like without having to do paperwork? Of course you have, you’re reading this paragraph entitled ‘Reduce Paperwork’ 😉
It makes sense that you want to get away from doing paperwork. It’s time-consuming, tedious and sooo boring! I think you would agree; filling out forms is a pain in the ass. You can read all about my paperwork rant in my other article ‘Should you change how you do paperwork?’
3. Take on more work
Having a CRM system is great for saving money and cutting costs. It is also a great way to manage your workflow more efficiently. You are giving yourself the chance to take on more work. This is because the processes that are implemented through the CRM system are speeding up your daily workflow. The faster you can work, the more you can get done, right? As a result, you can willingly take on more work and not have to think about passing on a job elsewhere because you were ‘too busy’.
Of course there are many more reasons to implement a CRM system into your business. If you are willing to implement a CRM, then you are on the right page. These 3 reasons alone can be good enough to change your mind set but a CRM will only help you so far. There is so much more you can do.
Request a free demo of our workflow management software to see how you can go above and beyond your competition.