Customer Spotlight: Montgomery Refrigeration

Customer Spotlight: Montgomery Refrigeration

Tell us a bit about your company
Originally a refrigeration and airconditioning installer and maintainer, grown into full FM services and building contract and fit out company
 
Please tell us a little about your position in the company
Account manager for Major supermarket retailer covering fridge, M&E, food prep and building maintenance
What problems were you having that FieldMotion was brought in to fix?
Inflexibility of existing system, outdated and expensive to amend the mobile to suit our business, limited in functionality
 
How has FieldMotion affected your business since you’ve started using it?
it has enabled us to move on for only having a single mobile service report to having multiple reports designed by ourselves that are applicable to each of our customers where relevant. We are able to convert paper checklists etc onto mobile forms saving on travel time for engineers to pick up printed sheets. We have been able to design a robust monthly engineer checklist covering the engineer, his vehicle, his tools and equipment, his PPE and his ladders. All of this on the mobile and set to automatically run every month
 
If you could put a number on it, how many hours/person/week have you saved by switching to FieldMotion?
No labour saving as we are a 2nd generation user of a mobile platform
 
Through your use of Fieldmotion, has your company seen a positive financial benefit, and if so what would that be?
yes, running costs reduced by 30%, we now don’t have to maintain our own servers to host the system, most new form builds, we can do ourselves removing these additional development costs compared to the original system
 
Do you think that FieldMotion software will help your company take on more work?
Yes, if we utilise it fully, it’s a great benefit when we are working as a sub contractor to another company and we need to be generating their work sheets etc
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