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27 Feb 2017

Interning at FieldMotion: Kasia Kapli?ska

in Technical Blog by Kae Verens
My name is Kasia and I am a 2nd year student of the foundation degree in Computing at the Southern Regional College. I am currently completing my work placement with Fieldmotion and so far I am enjoying every aspect of it. [caption id="attachment_8155" align="alignright" width="160"] Kasia Kapli?ska[/caption]My first week of placement within the company involved training and familiarisation with the Fieldmotion CRM as well as the App. I was given a thorough explanation of the system and its features, which helped me understand and realise the benefits of using Fieldmotion for businesses who deal with field-based workers. During my time with Fieldmotion so far, I was given the opportunity to work on a range of tasks, all of which enabled me to improve upon my current skills. I was responsible for handling inbound calls, as well as carrying out customer service calls, to see how customers were getting on with the system. I also got the chance to work on the design and creation of customer forms, which at times were challenging, depending on the form complexity. My primary project that I am due to complete before the end of my placement, requires me to carryout thorough testing of Assets on the cp9 version of the system, which is not yet released for customer use. In addition, I recently had a chance to work directly with the directors of the company on designing and creating animated videos for Fieldmotion, which will potentially be used as a form of advertisement for the company and its software. I have particularly enjoyed this task as it enables me to use my creativity, as well as work alongside individuals whose knowledge about Business management and Sales is second to none. I’m glad I choose Fieldmotion for my work placement. I got the opportunity to work with innovative people who constantly strive for excellence, both with the Fieldmotion software, as well as customer service. I am happy I was able to witness the exceptional work Fieldmotion staff delivers and I am hoping to take my experiences with me for the future. More so, I am aware the IT industry offers wide range of career paths, but as a student who had no previous experience in working within an IT industry, I wasn’t sure what the best path for me is. Now, I can honestly say, my time with Fieldmotion has opened my eyes to make me realise the opportunities that lay ahead of me in the near future.