FSM in the news this week
This week, we look at how Sears Home Services improved visit times by 40 minutes, a prediction of 11% market growth by Technavio, and a report by Plant Services showing that 70% of companies that use FSM report a boost on their ROI.
Sears Home Services is a company that provides servicing for all sorts of home appliances in various states in the US. They have more than 6000 engineers. They rolled out a field worker software over nine months using an iPhone app called SeeIt, and calculate that they reduced service visit times by an average of 40 minutes. see report here. With FieldMotion, the field workers can use their own Android or iPhone devices, and FieldMotion works whether the connection is solid, spotty, or even non-existent. Talk to us about our field worker software.
Plant Services is an industry magazine for plant maintenance professionals. In a recent paper, they reported that 70% of companies that adopted field service management software reported a positive financial impact from the investment. Talk to us about field software to see what savings you can make.
Technavio have released a paper predicting that the field services management market will grow more than 11% between now and 2020. If you’re not in it, you can’t win it! Contact us for a demo of how your business can use field service management software to improve your workflow.