Blog

It’s been about 6 weeks since my last post. In that time, we concentrated mostly on identifying and closing as many bugs and other issues that we could, to bring 2017 to a satisfying end. We deliberately avoided adding new features, so that we could make sure the year ended with a tidy and clean…
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Last month, we proposed writing a book to explain how to use FieldMotion, but realised that a much more useful reference would be similar to WikiPedia, where every subject has its own article which we can expand as we need to, with links branching off to related subjects. In the late 90s, a company I…
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When filling out a form in the app, it’s sometimes needed to select all assets that belong to a parent asset. Or even all of the customer’s assets. Example one: You are asked to inspect every fire extinguisher belonging to XYZ Ltd. So you create a job in your FieldMotion fire risk assessment software, assign…
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An issue that comes up with our field management service software clients more and more often lately is that most of our file uploads and importers are written using Flash to enable the file upload. The reason for this is that up until recently, there was no other way to upload files without having to…
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Generally, the way that service management software works is that you have an office-based staff which handles the apportioning of the jobs, and the field workers go out and handle those jobs. In some of our clients’ cases, they like to do it all out on-location. This involves bringing a laptop, because the CRM part…
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While we have customers in many countries, the vast majority of our active users are in the UK and Ireland. We have a screen which we use to measure lag from various areas, so we can figure out if reported issues are within FieldMotion (FM) or local networking issues. When it lights up a new…
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We were talking to some people recently about how the system works, and one of them said something that got us thinking. He said “This is so much more than just a field service management system. I can’t quite put my finger on it, but there’s something else there”. I turns out the something else…
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As usual, this stuff may take a few weeks to filter down into the production servers so you may not be playing with it until then, but I like to explain what we’re working on, to keep us excited and keep you apprised of upcoming stuff. If you want to give FieldMotion a try, plese…
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Last week, I had a call from one of the bosses, who had just been talking to a potential client who had built up a large spreadsheet of 42 field service management systems active in the UK, and whittled the list right down based on features and demos to just us and SalesForce through a…
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