- SERVICE MAINTENANCE SOFTWARE
Every contract. Every visit. Every job invoiced.
Fieldmotion connects your office and service engineers in one place so you can handle planned maintenance, reactive callouts, and customer contracts without losing track of jobs or paperwork.
- No Hidden Fees
- Local UK/IE Support
- Offline Mobile App
4.7
on Capterra
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+1k
Trusted by 1000+ teams
Jobs & Contracts Unified
Manage service schedules, recurring visits, and reactive callouts from one system with a clear view of what's due, what's done, and what's outstanding.
Keep Your SLAs on Track
Automated reminders and real-time engineer updates mean you always know whether contractual obligations are being met before a customer has to ask.
Improve Cash Flow
Convert completed jobs to invoices the same day, with labour and parts pre-populated and direct sync to Xero, QuickBooks, or Sage.
ALL IN ONE SOLUTION
Why should you choose Fieldmotion?
Service maintenance businesses run on contracts, and contracts run on trust. Miss a visit, lose a renewal. Fieldmotion keeps every scheduled job on track, every cost visible, and every invoice out the door the same day the work is done.
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Plan & Dispatch
Schedule planned maintenance visits and reactive callouts in one calendar, with live visibility of engineer availability and location. Contract visits generate automatically so recurring commitments are never missed, and engineers receive updated job details on their phone the moment anything changes.
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On-Site Updates
Engineers log completed work, record asset condition, capture photos, and collect customer sign-off directly in the app, with offline capability for sites with poor signal. Updates reach the office immediately, so managers know what's been completed, what faults were found, and whether follow-up work is needed.
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Contract & Service History
Every customer and asset has a full service history in Fieldmotion, with job records, certificates, and maintenance notes all attached. Managers can review contract status, track SLA compliance, and pull a complete audit trail for any customer in seconds.
Built for HVAC Operations
INDUSTRIES WE SERVE
Built for HVAC Operations
Job Scheduling & Dispatch
- Teams save ~8 hours/week
Manage your entire service workload, planned visits, reactive jobs, and contract obligations in one calendar with real-time engineer availability. Recurring contract visits are scheduled automatically, while reactive callouts can be assigned and dispatched in seconds, with full job details and site history sent to the engineer's phone.
Mobile App for Engineers
- Update office in secs
Engineers complete digital job records, log parts and labour, capture photos of completed work, and collect customer signatures on-site through the Fieldmotion app with full offline capability. Everything syncs to the office automatically, removing the paperwork cycle that slows down reporting and delays invoicing.
Asset Register & Service History
- Every asset tracked
Maintain a complete asset register for every customer site, with service history, fault records, and installed parts attached to each item. Engineers arrive knowing what they're working on and what was done on the previous visit, reducing repeat callouts and giving customers confidence in the quality of your service.
Contract & SLA Management
- Never miss a visit
Fieldmotion manages your service contracts alongside your day-to-day jobs — generating scheduled visits automatically, tracking response times against SLA commitments, and flagging when obligations are at risk of being missed. Managers can review contract performance across the entire customer base from a single screen.
Quotes & Invoicing
- Invoice on the day
When additional work or parts are identified on-site, engineers can flag the job for a follow-up quote without leaving the app. Completed jobs convert to invoices in one tap, with all labour and materials pre-populated, and direct integration with Xero, QuickBooks, and Sage keeps finances accurate without manual data entry.
Reporting & Tracking
- Monitor engineer productivity
Run reports on job completion rates, first-time fix rates, SLA performance, engineer utilisation, and recurring faults across individual customers or your entire portfolio. Use the data to improve planning, refine maintenance strategies, and give contract customers the performance evidence that supports renewals.
How Eastern Pest Control eliminated paper and transformed cash flow
"Fieldmotion opened up so many doors. It got rid of the paper-based systems, records all the jobs, and has all the files in one place in the portal for each customer. The cash flow improved enormously — that was a huge bonus, one we weren't actually expecting."
— Peter Flanagan, Owner, Eastern Pest Control
- Invoicing cycle cut from up to six weeks to same-day, with immediate cash flow impact
- Customers are audit-ready at all times with maps, MSDS sheets, and job records in the portal
- Multi-site audit that previously took two days now completed before lunch
SOFTWARE INTEGRATIONS
Works with all the tools you already use
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Syncs with customers, invoices, and payments
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Syncs with customers, invoices, and payments
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Syncs with customers, invoices, and payments
FAQs
What does Service Maintenance Software do?
Service maintenance software helps companies manage planned maintenance schedules, reactive callouts, service contracts, and customer invoicing from one central system. It connects office staff and field engineers in real time — replacing paper job sheets, spreadsheet schedules, and disconnected tools with a single platform that gives managers full visibility of what's happening across their entire operation.
Can Fieldmotion support both preventative and reactive maintenance?
Yes. Planned preventative maintenance visits are scheduled automatically based on your contract commitments, while reactive callouts are managed in the same calendar and can be assigned in seconds. Engineers see both types of work in a single job list on their phone, and managers can track all activity — planned and reactive — from one screen.
How does Fieldmotion help with service contracts and SLA compliance?
Fieldmotion stores your contract details alongside your job records, generates scheduled visits automatically, and tracks response times and completion rates against your SLA commitments. Automated reminders flag visits that are approaching or overdue, and reporting tools give managers a clear view of contract performance — whether for internal review or customer reporting.
Can managers monitor engineer productivity and service performance?
Yes. Fieldmotion's reporting tools cover job completion rates, first-time fix rates, engineer utilisation, average response times, and SLA performance — across individual engineers, customer accounts, or the full team. Managers can use this data to identify where performance can improve, plan training, and give customers reliable performance data at contract review.